Privacy Statement

Protecting the privacy and safeguarding the personal and financial information of our clients is one of our highest priorities. The following Privacy Statement explains how FX1 Academy Pte Ltd collects and protects your information.

By opening a FX1 Academy Pte Ltd account, you give your consent to the collection and use of personal information by FX1 Academy Pte Ltd as explained in this privacy statement.

Collection of personal information
We collect information required to open an account, to transact business effectively and to safeguard your assets or your privacy. To do this, we gather information to help us assess your needs and preferences.

The information we collect directly from you includes information required to communicate with you, including your name, mailing address, telephone number, e-mail address; and, as required by law, to identify who you are, including NRIC or Passport number; address, etc. We also collect demographic information when you open an account, including gender, birth date, education, occupation, etc.

You directly provide to us the majority of information we collect. You do this by completing the account application and related documentation, sending us an e-mail, or submitting information in response to a promotion or special offer.

Usage of personal information
We use personal information only as appropriate to provide you quality service and security. For example, FX1 Academy Pte Ltd may use the information collected from you to verify your identity and contact information. We may also use this information to establish and set up your trading account, issue an account number and a secure password, maintain your account activity, and contact you with account information. This information will help us improve our services to you.

Should you close your account with us, FX1 Academy Pte Ltd will retain your information, but only use it to comply with regulatory requirements and to periodically contact you to offer you the opportunity to reactivate your account or participate in other valuable offers.

FX1 Academy Pte Ltd affiliates and business partners
FX1 Academy Pte Ltd may share information with affiliates if the information is required to provide the product or service you have requested or to provide you the opportunity to participate in the products or services our affiliates offer. FX1 Academy Pte Ltd also forges partnerships and alliances, which may include joint marketing agreements, with other companies who offer high-quality products and services that might be of value to our clients. In order to ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, FX1 Academy Pte Ltd may share some information with partners, affiliates and alliances. This allows them to better understand the offers that are most relevant and useful. In our strategic relationships, we will require that it be identified that an offer is being extended because of the relationship with us. The use of your personal information is limited to the purposes identified in our relationship with the partner or affiliate.

Non-affiliated third parties
FX1 Academy Pte Ltd does not sell, license, lease or otherwise disclose your personal information to any third party for any reason, except as described below.

  1. Required by law to regulatory, law enforcement or other government authorities
  2. To credit reporting or collection agencies, or when necessary to protect our rights or property

To help us improve our services to you, we may engage another business to help us to carry out certain internal functions such as account processing, client service, client satisfaction surveys or other data collection activities relevant to our business. We may also provide a party with client information from our database to help us to analyze and identify client needs and notify clients of product and service offerings. Use of the information shared is strictly limited to the performance of the task we request and for no other purpose. All third parties with which we share personal information are required to protect personal information in a manner similar to the way we protect personal information. Examples of information shared are identifying information such as name, mailing address, e-mail address, telephone number.

If at any time you choose to purchase a product or service offered by another company, any personal information you share with that company will no longer be controlled under our Privacy Statement. We are not responsible for the privacy policies or the content of sites we link to and have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to link to a co-branded Web site or to a linked Web site, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party, and you should familiarize yourself with the privacy policy provided by that third party.

Opting out of disclosures of non-public personal information
You may direct us not to disclose non-public personal information to certain non-affiliated third parties. To opt out of sharing non-public personal information with non-affiliated third parties, please contact a client service representative. An opt out election made by one account owner of a Joint account is applicable to all account owners of the Joint account. An opt-out election must be made for each separate account you hold at FX1 Academy Pte Ltd.

If we propose to share information in a manner not covered in this Privacy Statement, we will notify you of this change by writing, and providing you an opportunity to opt out of such use.

Changes to this Privacy Statement
In the event FX1 Academy Pte Ltd materially changes this Privacy Statement, the revised Privacy Statement will promptly be posted to the Web sites and we will post a notice on our Web sites informing you of such changes. You agree to accept posting of a revised Privacy Statement electronically on the Web site as actual notice to you. Any dispute over our Privacy Statement is subject to this notice and the FX1 Academy Pte Ltd Customer Agreement. If you have any questions that this statement does not address, please contact a Client Services representative.

 

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